INTERPRETING SERVICES

Interpreting Services - FAQ

• What are interpreting services?

  Interpreting services involve the oral translation of spoken language from one language to another. They are essential for businesses that operate in multilingual environments, ensuring clear and accurate communication with clients, partners, and employees. These services help break down language barriers, enhance understanding, and improve the overall efficiency and productivity of your communications.

• What are the costs associated with interpreting services?

  The cost of interpreting services can vary depending on several factors, including the type of interpreting required, the languages involved, the duration of the service, and the location. Please contact us for a personalised quote and to discuss your budget and requirements in detail.

• What qualifications do your interpreters have?

  Our interpreters are highly skilled professionals with professional interpreting experience and expertise. They are fluent in the languages they work with and have a deep understanding of their chosen industry or sector. Many of our interpreters hold advanced degrees and certifications in translation and interpreting, and they undergo continuous professional development to ensure they provide the highest quality service.

• Can you provide interpreters for Cantonese, Mandarin, and English in Hong Kong?

  Yes, we offer interpreting services for Cantonese, Mandarin, and English, which are the primary languages spoken in Hong Kong. Whether you need interpreting for business meetings, legal proceedings, medical appointments, or educational events, our interpreters can assist in any combination of Cantonese, Mandarin, and English.

• What types of interpreting services does your company offer?

  Our company offers a wide range of interpreting services tailored to meet the needs of our clients. This includes simultaneous interpreting, where the interpreter translates in real-time as the speaker continues to talk, ideal for conferences and large events. We also provide consecutive interpreting, where the interpreter waits for the speaker to pause before translating, which is perfect for meetings, interviews, and one-on-one conversations. Additionally, we offer over-the-phone interpreting and video remote interpreting, ensuring accessibility and convenience no matter the location.

• How do I know which type of interpreting service is right for my needs?

  Choosing the right type of interpreting service depends on the context and setting of your communication needs. If you are hosting a large conference or event where attendees speak multiple languages, simultaneous interpreting is usually the best option. For smaller, more personal meetings, consecutive interpreting may be more appropriate. Over-the-phone and video remote interpreting are cost-effective options because the interpreter does not need to travel, saving both time and money. Our team of experts is always available to help you determine the best solution based on your specific requirements.

• What is the difference between in-person and remote interpreting services?

  In-person interpreting services involve having the interpreter physically present at the location where the communication is taking place. Remote interpreting services, on the other hand, use technology to connect the interpreter with the participants via phone or video conferencing. This offers flexibility and convenience, especially for meetings and events with participants in different locations or where travel is not feasible. Both options have their unique advantages, and our team can help you determine which method best suits your needs.

• How do you ensure the confidentiality of my information during interpreting sessions?

  We understand the sensitive nature of the information discussed during interpreting sessions and are committed to maintaining the highest standards of privacy and confidentiality. All our interpreters sign strict non-disclosure agreements and adhere to professional codes of ethics. Additionally, we implement robust data protection measures, including secure communication channels and data encryption, to safeguard your information.