TRANSCRIPTION SERVICES

Transcription Services - FAQ

• What are transcription services?

  Transcription services convert spoken language from audio or video files into written text. This process captures every word from interviews, meetings, podcasts, and webinars. With our transcription services, you'll receive accurate and timely transcripts that are easy to read and reference, saving you time and effort.

• Can you transcribe Cantonese, Mandarin, and English content?

  Yes, we offer transcription services for all the mentioned languages. For Cantonese content, we provide transcriptions in Traditional Chinese characters or written Cantonese. For Mandarin content, our transcriptions are provided in Simplified Chinese characters. Additionally, we transcribe English content into clear and precise written English. If you require translation services for your transcripts, we can assist with that as well.

• How do you ensure the accuracy of transcriptions?

  We use state-of-the-art speech recognition software that aids in identifying and transcribing speech patterns with high precision. This technology provides a solid foundation for our transcribers to refine and perfect the transcription. Our dedicated quality assurance team reviews the transcription for any errors or inconsistencies, ensuring that the final document meets our high standards. Additionally, we encourage clients to provide any relevant reference materials, such as glossaries or previous documents, to further enhance the accuracy of the transcription.

• What types of transcription services do you offer?

  We offer a wide range of transcription services to cater to different needs. Our services include verbatim transcription, where every word is transcribed exactly as spoken, and clean verbatim transcription, which involves editing out filler words and lightly editing for easy readability. We also provide specialised transcription for legal, medical, and technical fields, ensuring that industry-specific terminologies are accurately transcribed.

• Can you provide time-stamped transcriptions?

  Yes. Time-stamped transcriptions include precise markers at regular intervals or at specific events within the recording. This is especially useful for video production, interviews, and legal depositions. Just let us know your requirements, and we will customise the transcriptions to include time stamps as per your needs.

• Can you handle multiple speakers?

  Yes. Our transcribers are experienced in distinguishing between different voices and accurately attributing dialogue to the correct speaker. This is particularly useful for transcribing meetings, focus groups, and panel discussions. We can also provide speaker identification upon request, making your transcripts easy to follow and reference.

• What if my audio quality is poor?

  Poor audio quality can be challenging, but our experienced transcribers are skilled in handling such situations. We use advanced audio enhancement software to improve the clarity of recordings whenever possible. However, if the audio is still difficult to understand, our transcribers will make every effort to provide accurate transcriptions, indicating any unclear sections. We recommend providing the best quality recordings to achieve optimal transcription results.

• Are your transcription services suitable for legal purposes?

  Yes, our transcription services are suitable for legal purposes. We have a dedicated team of transcribers with expertise in legal terminology and procedures. Our legal transcription services cover depositions, hearings, arbitrations, and other legal proceedings. Our services are trusted by law firms, courts, and legal professionals.